Privacy Policy

Privacy Policy
Last Updated: [01.12.2023]

Welcome to Ernie’s Kick Sauce! This Privacy Policy outlines how Ernie’s Kick Sauce (referred to as the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our Site, https://ernieskicksauces.com/ (referred to as the “Website”).

**Text Marketing Notifications**

By subscribing to Ernie’s Kick Sauce text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed. Messages may be sent via automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt-out. You understand that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.

**Collecting Personal Information**

When you visit the Website, we collect information about your device, interaction with the Site, and details necessary to process your purchases. Additional information may be collected if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual. See the list below for the Personal Information we collect and why:

**Device Information**

– Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, sites or products viewed, search terms, and Site interaction.
– Purpose of collection: to load the Site accurately and perform analytics on Site usage.
– Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
– Disclosure for a business purpose: shared with our processor Shopify.

**Order Information**

– Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
– Purpose of collection: to provide products or services, process payments, arrange shipping, and communicate with you.
– Source of collection: collected from you.
– Disclosure for a business purpose: shared with our processor Shopify and other relevant channels.

**Customer Support Information**

– Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
– Purpose of collection: to provide customer support.
– Source of collection: collected from you.
– Disclosure for a business purpose.

**Sharing Personal Information**

We share your Personal Information with service providers to help provide our services and fulfill our contracts with you. For example:

**Behavioral Advertising**

As described above, we use your Personal Information for targeted advertisements or marketing communications. For example:

– We use Google Analytics to understand how customers use the Site. Read more about how Google uses your Personal Information [here](https://policies.google.com/privacy?hl=en). Opt-out of Google Analytics [here](https://tools.google.com/dlpage/gaoptout).
– We share information about your Site use, purchases, and ad interactions on other websites with advertising partners.

For more information on opting out of targeted advertising, visit:

– [Facebook](https://www.facebook.com/settings/?tab=ads)
– [Google](https://www.google.com/settings/ads/anonymous)
– [Bing](https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads)
– [Digital Advertising Alliance’s opt-out portal](http://optout.aboutads.info/)

**Using Personal Information**

We use your Personal Information to provide services such as offering products, processing payments, shipping orders, and keeping you informed about new products, services, and offers.

**Lawful Basis**

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

– Your consent
– The performance of the contract between you and the Site
– Compliance with our legal obligations
– Protection of your vital interests
– Performance of a task carried out in the public interest
– Our legitimate interests, which do not override your fundamental rights and freedoms

**Retention**

When you place an order through the Site, we retain your Personal Information for our records unless you request erasure. For more information on your right of erasure, please see the ‘Your Rights’ section below.

**Automatic Decision-Making**

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making. We engage in limited automated decision-making to prevent fraud.

**Selling Personal Information**

Our Site sells Personal Information as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

**Your Rights**

**GDPR**

If you are an EEA resident, you have the right to access, port, correct, update, or erase your Personal Information. Contact us through the information below.

Your Personal Information will be initially processed in Ireland and then transferred outside of Europe for storage and further processing. For GDPR compliance information, see Shopify’s GDPR Whitepaper [here](https://help.shopify.com/en/manual/your-account/privacy/GDPR).

**CCPA**

If you are a California resident, you have the right to access, port, correct, update, or erase your Personal Information. Contact us through the information below.

**Cookies**

A cookie is a small amount of information downloaded to your computer when you visit our Site. We use different cookies for various purposes.

[Include information about the types of cookies used and how users can control and manage them.]

**Do Not Track**

As there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

**Changes**

We may update this Privacy Policy to reflect changes to our practices. Please check this page periodically for updates.

If you are dissatisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.

Last updated: [01.12.2023]

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